Privacy Policy

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request quotes or product information
• Subscribe to our newsletter
• Contact us via email or phone
• Engage with our customer service team

This information may include:

• Name
• Email address
• Phone number
• Company name
• Postal address
• Project details and requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on pages
• Date and time of visit

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services: Processing inquiries, providing quotes, and delivering products
• To communicate with you: Responding to your questions, sending updates about your orders, and providing customer support
• To improve our website: Analyzing usage patterns to enhance user experience and functionality
• To send marketing communications: Sending newsletters, promotional materials, and product updates (with your consent)
• To comply with legal obligations: Meeting regulatory requirements and responding to legal requests
• To protect our business: Preventing fraud, unauthorized access, and other illegal activities

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics, Google Tag Manager)
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., email service providers, analytics providers, payment processors)
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• Legal Requirements: When required by law or to respond to legal process, protect our rights, or ensure safety
• With Your Consent: We may share your information for any other purpose with your consent

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure
• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to the processing of your personal information
• Restriction: Request restriction of processing your personal information
• Data Portability: Request transfer of your information to another service provider
• Withdraw Consent: Withdraw consent for processing where consent was the legal basis

To exercise any of these rights, please contact us at info@metropufindustries.com

Third-Party Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our website and services, you consent to the transfer of your information to India and other countries.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Metro PUF Industries
• Road No 1, Bld No.2 plot No.305,306,307&308
• Obedenahalli Industrial Area 3rd Phase
• Arehalli Gudadhahalli Kasaba Hobli
• Doddaballapur - 561203, Karnataka, India
• Email: info@metropufindustries.com
• Phone: 080-67166964