Last Updated: January 19, 2025
These Terms and Conditions ("Terms") govern your use of the Metro PUF Industries website located at metropufindustries.com and all related services provided by Metro PUF Industries ("we," "us," or "our").
By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our website or use our services.
You may use our Website for lawful purposes only. You agree to use the Website in accordance with these Terms and all applicable laws and regulations.
You agree not to:
We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that product descriptions, pricing, or other content on the Website is accurate, complete, reliable, current, or error-free.
All quotations provided through the Website are estimates only and are subject to change. Final pricing will be confirmed in writing before any order is processed. Prices are subject to change without notice.
We reserve the right to limit quantities, discontinue products, or refuse service to anyone at our sole discretion. Product availability is subject to change without notice.
Custom orders for PUF sandwich panels, steel structures, and other products are subject to specific terms and conditions that will be provided in writing. Custom orders may require deposits and have different cancellation policies.
All orders are subject to acceptance by Metro PUF Industries. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
Payment terms will be specified in the quotation or order confirmation. Payment may be required in full or in installments as agreed upon. We accept various payment methods, which will be communicated during the order process.
Late payments may be subject to interest charges and may result in suspension or cancellation of services. We reserve the right to pursue collection of outstanding amounts.
Delivery times are estimates only and are not guaranteed. We will make reasonable efforts to meet delivery schedules but are not liable for delays caused by circumstances beyond our control.
Risk of loss and title for products pass to the buyer upon delivery to the specified location.
If installation services are provided, they are subject to separate terms and conditions. Installation schedules are subject to weather conditions, site readiness, and other factors.
Our products come with specific warranties as detailed in product documentation. Warranty terms vary by product and will be provided in writing.
THE WEBSITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Technical specifications, drawings, and other information provided on the Website are for general guidance only. Actual specifications may vary and should be confirmed in writing before placing orders.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, METRO PUF INDUSTRIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
All content on the Website, including text, graphics, logos, images, videos, and software, is the property of Metro PUF Industries or its licensors and is protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal or business purposes related to our products and services. This license does not include any right to:
"Metro PUF Industries" and our logo are trademarks of Metro PUF Industries. You may not use our trademarks without our prior written permission.
If you submit any content to our Website (such as reviews, comments, or feedback), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content. You represent that you own or have the necessary rights to submit such content.
Our Website may contain links to third-party websites or services that are not owned or controlled by Metro PUF Industries. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
You agree to indemnify, defend, and hold harmless Metro PUF Industries, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Website or your violation of these Terms.
Orders may be cancelled subject to the following conditions:
Refunds, if applicable, will be processed according to our refund policy, which will be provided in writing. Custom-manufactured products are generally non-refundable.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the use of our Website shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka, India.
In the event of any dispute arising out of or relating to these Terms, the parties agree to first attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved through negotiation, the parties may pursue mediation or arbitration before resorting to litigation.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
These Terms, together with our Privacy Policy and any other legal notices published on the Website, constitute the entire agreement between you and Metro PUF Industries regarding the use of the Website.
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.
If you have any questions about these Terms and Conditions, please contact us:
BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS AND AGREE TO BE BOUND BY THEM.